If you are experiencing difficulties with the copy protection device (dongle) then you may need to download and install the latest Dongle Driver. Windows HASP Dongle Drivers Mac HASP Dongle Drivers.

Upgrade Process Instructions:

NOTE: Users running ETCnomad on macOS will not be able to upgrade their dongle. The dongle must be plugged into a Windows PC to be upgraded.

step 1) Connect a USB keyboard to the console. This is required to enter the upgrade code.
step 2) Go to the system shell.

If you are currently running the Eos software, double-tap the [Displays] key to open up the browser, then double click on Exit.
If you are currently rebooting the console, you can reach the shell by clicking on the 'Launching in …' countdown box.

step 3) Select {Settings} from the main shell menu.
step 4) Select {Maintenance} This is on the RIGHT hand side of the screen.
step 5) Select {Upgrade Console} on the LEFT hand side of the screen. If you are running ETCnomad on PC, click on {Upgrade Dongle...} instead.

NOTE: This window will display the Console ID that is needed for ETC to generate the upgrade code.

How-to Upgrade a Dongle/Softlock - Qastor 3.0 If your Qastor program has informed you that your license is about to expire, you will need to contact QPS. Our Sales Department will check whether you have paid your annual 'Support and Maintenance' fee and will send you a renewed license code. Video ini tentang tutorial Hdmi Dongle wifi anycast, yakni cara upgrade, dan cara lainnya seperti cara setting video call dan mengaktifkan wifi hotspotnya.Vi. For dongle-based systems, you can find the System ID and Dongle Serial Number on the tag attached to the USB dongle. If your dongle has both MAC and PC numbers, enter your PC System ID and PC Serial Number, even if you are registering and upgrading your Macintosh system.

step 6) Enter your upgrade code into the field provided and select {Upgrade}.
step 7) An alert window will appear to acknowledge the successful upgrade and new output capacity. Select {OK} in this window to close.
step 8) Close the 'Upgrade Utility' window by pressing {Close}.
step 9) Select {Accept} at the bottom of the 'Maintenance' window to exit back to the shell.

The upgrade process is now complete.

What can my eos console be upgraded to?

There are several references below to 'UCB' regarding Gio, Eos Ti, Cobal, and some RPUs. 'Original' or 'pre-UCB' console upgrades are limited. See here for more information.

Console	Operating System	Base	Unlocked
Eos Classic	Windows XPe	4K	8K
Eos RPU	Windows XPe	4K	8K
ION	Windows XPe	1K	3K
ION RPU	Windows XPe	2K	3K
GIO (Original)	Windows 7e	4K	12K
RPU3 (Original)	Windows 7e	4K	12K
TI (Original)	Windows 7e	4K	16K
TI (UCB)	Windows 7e	4K	24K
GIO (UCB)	Windows 7e	4K	24K
RPU3 (Aaeon)	Windows 7e	4K	24K
GIO @5	Windows 7e	4K	24K
ION (Aaeon)	Windows 7e	1K	6K
ION RPU (Aaeon)	Windows 7e	2K	6K
ION Xe	Windows 7e	2K	12K
ION Xe RPU	Windows 7e	2K	12K
Puck (Original)	Windows 7e	1K ⁽¹⁾	2K
Puck (Gigabyte)	Windows 7e	1K ⁽¹⁾	6K
ETCNomad	1K ⁽¹⁾	6K

⁽¹⁾ from Eos software version 2.9.0 - see the ETCnomad output count article for details

If your Qastor program has informed you that your license is about to expire, you will need to contact QPS.
Our Sales Department will check whether you have paid your annual 'Support and Maintenance' fee and will send you a renewed license code.

The license code needs to be entered in either the License Manager or in the HASP Loader.

The License Manager can normally be found in the Common Files folder of your C-drive, where it can be accessed by other programs as well.
The HASP loader is still delivered with any new Qastor version and can be accessed from your desktop.

Usually the License Manager is installed here: C:Program FilesCommon FilesQPSLicense-Manager

Start the executable license-manager.exe

The following screen will open:

Depending on the license you hold, select what you would like to upgrade:

- Press the 'Upgrade Dongle' button

The Upgrade Code dialog will appear.
The code generated by QPS is delivered in an XML file.

Press 'Load XML File' to browse for it

- Opening the XML File will automatically transfer the code to this window
- Press 'OK' and the license will be activated immediately

A message will appear when the upgrade was carried out successfully:

Press 'OK' to close this message window

- Press 'Close' in the License Manager

Now you can start up Qastor.

Trouble upgrading

Should you find that your dongle is not recognized by Qastor, please visit this page on our website: Dongle Issues.

Small Qastor dongle

Mini Qastor dongles

- Press the 'Add Activation Code' button

The Add Softlock dialog will appear.
The code generated by QPS is delivered in an XML file.

Press 'Load XML File' to browse for it

- Opening the XML File will automatically transfer the code to this window
- Press 'OK' and the license will be activated immediately

A message will appear when the installation was carried out successfully:
Or, when another Softlock is still active, a warning will be shown.

Upgrade Done

Press 'OK' to close this message window

Press 'Close' in the License Manager

Now you can start up Qastor.

Press the 'Update Softlocks' button

The license will start updating immediately.
A message will appear when the installation was carried out successfully:

Press 'OK' to close this message window

Press 'Close' in the License Manager

Now you can start up Qastor.

Install the correct Qastor version
Start up the HASP Loader from your desktop, where the shortcut is automatically placed during installation
Press “Softlock”
A new window will open to enter your soflock code:
(This example shows two licenses already; when installing a softlock for the first time the lower pane will be empty.)
You can copy/paste the softlock code from the *.xml file in the upper pane and press “Add”
If the code is accepted it will be visible in the lower pane.

To de-activate the softlock license press “Remove”.

To renew license details of an existing license code press 'Refresh license' to make these changes active immediately (Internet connection required).

5. The HASP Loader now shows the license details

Close the HASP Loader and start up Qastor.

Note

If you are unable to start Qastor after an expiration of the license:

Open the HASP Loader directly with the softlock option via a CMD prompt window
Open CMD prompt in Windows
Go to C:Program Files(x86)Common FilesQPSHasploader3.1
Start hasploader.exe with /s as option

Upgrading Dongle